General shipping info: We are proud to offer 99 cent U.S. SHIPPING on our complete inventory of online items. Depending on size/weight, products usually ship First Class/Priority from U.S. Postal Service or UPS. Orders placed before 3pm PST will ship the same day. If you prefer to use DHL or have an existing account from another service, please contact us before you order.
Faster Shipping: We can accommodate your specific shipping needs if you contact us after you have completed your order so we can adjust the shipping costs accordingly.
Shipping to Hawaii, Alaska, Puerto Rico, Virgin Islands and other U.S. Territories: Please expect significantly slower ship times to states and territories outside the continental U.S. There may be additional shipping charges please contact us before you order if you have any questions.
Shipping to Canada: Canadian shipping fees calculated automatically at checkout.
All other international orders: Please contact us with SKU number(s), quantity needed and your exact shipping address and we will create an invoice with your total. Shipping costs to overseas locations are determined strictly by weight, not the quantity of items ordered.
To return an item, it must be in its original unused condition unless there is a manufacturer defect. You must return the item within 7 days of receipt of your purchase. We pay all shipping costs of a return if it is a result of our error and you are exchanging it for the item you ordered (i.e. received an incorrect or defective item, etc). For all other returns the customer is responsible for roundtrip shipping.
1. Please contact us to process your refund
2. Mail your returned item to:
Golden Cutting and Sewing Supplies
Returns Department Tracking #
921 E. 8th Street
Los Angeles, CA 90021
3. Include in your package a signed note stating the reason for your return and the original receipt.
All items are subject to a 20% restocking fee, this will be deducted from your refund. We also do not refund the original shipping and handling that was paid on the order.